Cairo: Prime Minister Mostafa Madbouli On Thursday, 28/8/2025, the Prime Minister reviewed the response of the Unified Government Complaints System to several cases in the health sector.

According to State Information Service Egypt, Madbouli emphasized the need for enhanced efforts by the complaints system to monitor and address citizens' complaints across the nation. This involves coordination with relevant authorities to ensure effective responses. The Prime Minister's remarks came during his review of a report submitted by Tarek El-Rifai, the director of the Cabinet's complaints system.

The report outlines various models of responses managed by the system in collaboration with the Ministry of Health and Population, university hospitals, and the Egyptian Ambulance Authority. These cases required medical intervention, and the system played a crucial role in facilitating the necessary responses.

El-Rifai highlighted that the cabinet's complaints system remains committed to ensuring effective communication with all segments of society. The system's efforts have resulted in a range of responses coordinated with the health ministry, its affiliated bodies, and university hospitals, showcasing the importance of such a coordinated approach.